Mission
IUCX emerges from the legacy of CS Week as a leader in utility customer service learning and professional networking. The organization is committed to building connections among customer service professionals in the utility sector and collaborating with industry partners to enhance the customer experience (CX) through innovative strategies and shared success stories.
Basic Information
Founded in
1995
EIN
75-2609026
Total Assets
$4.117 million
At a Glance

IUCX's New Branding
IUCX has rebranded from CS Week, emphasizing innovation for utilities.

Opportunities for Collaboration
IUCX creates broader opportunities for stakeholders in the utility sector.

Innovative Strategies and Case Studies
The organization showcases successful case studies informally among professionals.
MIP Score (Beta)
The MIP Score is in beta! We'd love any feedback you may have.
The MIP Score and it's methodology is purely used as a way to visualize how a nonprofits public financial data compares against others. It doesn't reflect the unique circumstances and impact that a nonprofit has.The MIP Score should never be used to say one charity is better than another.
Overall Score
55
44
/100
Program Expense Ratio
77.32%
10
/20
Program Revenue Growth
-21.56%
2
/20
Leverage Ratio
0.02272
20
/20
Working Capital Ratio
1.006
10
/20
Fundraising Efficiency
0
2
/20
Latest Filing Data: Form 990
Fiscal Year:2022
Source:Source: Self-reported by organization
Financial Details
Revenue
Category | Amount | Percentage |
---|---|---|
Contributions, Gifts, and Grants | 0 | 0.00% |
Program Services | 4.782M | 98.52% |
Investment Income | 71.97K | 1.48% |
Sales of Non-Inventory Assets | 0 | 0.00% |
Other Notable Sources | 0 | 0.00% |
Total Revenue | 4.854M | 100.00% |
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