Mission
Crisis Text Line provides free, 24/7, high-quality text-based mental health support and crisis intervention by empowering a community of trained volunteers to support people in their moments of need. They are a nonjudgmental organization that champions equity in mental well-being and aims to support people of every diverse background.
Basic Information
Founded in
2012
EIN
46-5039599
Total Assets
$23.22 million
UN Sustainable Development Goals Supported
This organization contributes to the following United Nations Sustainable Development Goals. See the SDG page for more information.
At a Glance
Mental Health Support Anywhere
Access free, confidential mental health support by texting 741741, 24/7.
Volunteer at Crisis Text Line
Become a volunteer and provide essential text-based support for individuals in crisis.
2023 United in Empathy Report
Annual report analyzing over 1.3 million crisis conversations to identify mental health trends.
Impact Stats
Total Conversations
9 Million Conversations
Crisis Text Line has successfully conducted nearly 9 million text conversations providing essential mental health support.
Total Volunteer Hours
340 Years of Volunteer Service
Volunteers have collectively dedicated 340 years to helping texters find their strength to cope with various crises.
International Conversations
International Expansion
In partnership with international organizations, Crisis Text Line has facilitated an additional 3 million conversations and trained 23,000 volunteers globally.
Past Events
Season to Save Lives
December 15, 2023
A fundraising campaign aimed at engaging donors to support mental health services.
Mental Health Awareness Month
May 1, 2023
A community awareness event focusing on mental health education and resources.
Volunteer Training Weekend
March 10, 2023
A seminar providing training for potential volunteers to equip them for their roles.
Upcoming Events
March Mental Health Summit
March 15, 2024
An event to promote mental health awareness with various speakers and workshops.
Learn MoreOur Programs
Crisis Counseling
Text-based support provided by trained volunteers to help individuals in crisis.
Learn MoreVolunteer Training
Training program for individuals interested in becoming crisis counselors.
Learn MoreVolunteer Opportunities
Testimonials
"Crisis Text Line saved my life. I didn't think anyone was there to listen until I found this service."
Emily R.
Texter
"Being a volunteer here is rewarding. I feel like I am truly making a difference."
James L.
Volunteer
Impact Reports
MIP Score (Beta)
The MIP Score is in beta! We'd love any feedback you may have.
The MIP Score and it's methodology is purely used as a way to visualize how a nonprofits public financial data compares against others. It doesn't reflect the unique circumstances and impact that a nonprofit has.The MIP Score should never be used to say one charity is better than another.
Overall Score
63
38
/100
Program Expense Ratio
78.96%
12
/20
Program Revenue Growth
0.00%
2
/20
Leverage Ratio
0.1874
16
/20
Working Capital Ratio
0.5434
6
/20
Fundraising Efficiency
0
2
/20
Latest Filing Data: Form 990
Fiscal Year:2022
Source:Source: Self-reported by organization
Financial Details
Revenue
| Category | Amount | Percentage |
|---|---|---|
| Contributions, Gifts, and Grants | 10.24M | 66.19% |
| Program Services | 5.154M | 33.31% |
| Investment Income | 73.64K | 0.48% |
| Sales of Non-Inventory Assets | 0 | 0.00% |
| Other Notable Sources | 1.642K | 0.01% |
| Total Revenue | 15.47M | 100.00% |
